Planet Fitness clubs are where the magic happens. By magic, we mean that judgement free atmosphere where our members feel accepted, respected, motivated, supported and inspired. And while it can feel like magic, we know it doesn’t happen by accident. At the heart of what we do are the people who make the magic happen every day. With over 2,500 independently owned and operated franchise locations, Planet Fitness franchisees are united by their commitment to elevating the Judgement Free Zone by hiring team members that are devoted to providing great member experiences and driving great results in their club.



Planet Fitness Interior


*Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.



Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet. 

Club Employee High Five


Our customer service philosophy is that it’s not enough to simply meet member expectations, we want to exceed their expectations and make them our Raving Fans. In addition to positively promoting the Judgement Free Zone, we also want our members to be raving fans of the team members who are responsible for impacting their lives every day, each time they step into a Planet Fitness club. Much like that post-workout bliss, it sure feels good to know that members recognize and appreciate the people here that create their excellent experience. Check out some of our Golden Thumb award winners, nominated by a member in their club.
Golden Thumb Brett
Give it up for Brett, a Certified Trainer in Hampton Township, PA. Not only is he a motivating trainer, he’s an inspiration to never give up. After being diagnosed with MS, Brett kept working toward his goals and didn’t let the disease stop him. He says it best: “As I continue my job here at Planet Fitness, I cannot wait to see what new people I get to train, the lives I get to change, and show everyone that no matter what, don’t ever quit on yourself."
Golden Thumb DJ
You know that you have fans when a member nominates you 6 months in a row! Congrats to Golden Thumb winner D.J. from Dartmouth, MA for his helpfulness, kind attitude, and positivity.
Golden Thumb Shelby
Congratulations to Shelby, Assistant Manager of the Fort Wayne, IN club! The Golden Thumb goes to you for your constant encouragement and positive spirit. Thank you for always going the extra mile for your members; the pride you have in your club truly goes above and beyond!
Golden Thumb  Kyle
Who’s that swinging in?! A gymnast? A plane? No, it’s Golden Thumb winner Kyle, a trainer at the Natrona Heights, PA gym. Kyle is known for his words of encouragement, spectacular training plans, and routine improvement. Kyle’s number one fan says his routines and training plans helped him lose 86lbs!
The Golden Thumb
Put your thumbs together for Fitness Instructor Anna and Front Desk Staffer Joshua from the Rotunda Drive location in Erie, PA. According to member Elizabeth B, they radiate friendliness and judgement freedom.