PRIVACY RIGHTS FOR CALIFORNIA RESIDENTS

SHINE THE LIGHT REQUEST

California Civil Code § 1798.83 permits residents of California to request from Planet Fitness a notice disclosing: (1) the categories of personal information we have shared with third parties, if any, for the third parties’ direct marketing purposes, during the preceding calendar year, and (2) the names and addresses of those third parties. To make such a request, please contact us at:

Planet Fitness Headquarters
Attn: Privacy Officer 4 Liberty Lane West
Hampton, NH 03842
Email: privacy@planetfitness.com

CALIFORNIA CONSUMER PRIVACY ACT

The California Consumer Privacy Act (“CCPA”) provides California residents with rights to receive certain disclosures regarding the collection, use, and disclosure of information about them, as well as rights to know/access, delete, and limit disclosure of personal information. You have the right to be free from discrimination based on your exercise of your CCPA rights. To the extent that we collect personal information that is subject to the CCPA, that information, our practices, and your rights are described below.

To exercise your rights described below, you may submit a verifiable consumer request to us using one of the following methods:

Notice at Collection Regarding the Categories of Personal Information Collected

You have the right to receive notice of the categories of personal information we collect and the purposes for which we use personal information. The following table summarizes the categories of personal information we collect, the categories of sources of that information, and whether we disclose or “sell” that information to service providers or third parties, respectively. The categories we use to describe personal information are those enumerated in the CCPA. We collect and disclose this personal information for the purposes described in “How We Use Information” and “How We Share Information.”

How does a “disclosure” differ from a “sale” in the table below?

  • Planet Fitness “discloses” personal information when we provide personal information to (1) other businesses that we own (or that own us) and that are commonly branded, or (2) nonaffiliated businesses that provide a service to us (such as a vendor or subcontractor) under a contract that requires them to collect, use, and disclose personal information only for certain business purposes and for no other commercial purpose.

  • Planet Fitness “sells” personal information (as described in the chart below) when we provide personal information to a nonaffiliated company and do not prohibit that company from using the personal information for its own commercial purposes. Under the CCPA, you have a right to opt out of our sale of personal information to such nonaffiliated companies (also called “third parties”) Please see “Your Rights under the CCPA” below.

Category Information Type Source We disclose to: We sell to:
Identifiers
  • Contact information or personal characteristics (name; email address; postal address; telephone number; signature; photograph)
  • Social media handles
  • You
  • Other individuals
  • Our social media pages
  • Franchisees
  • Corporate Affiliates
  • Corporate Partners
  • Service Providers
  • Corporate Affiliates
  • Franchisees
  • Corporate Partners
  • Third Party Marketing Partners
Health Information
  • Physical characteristics
  • Information about your workout
  • Optional vaccine/COVID status where required by law
  • You
  • Exercise equipment manufacturers
  • Service Providers
  • Not sold
Financial Information
  • Payment card data
  • Bank account information
  • Credit information
  • You
  • Service Providers
  • Not sold
Protected Classifications
and Other Sensitive Data
  • Date of Birth
  • Gender
  • You
  • Franchisees
  • Corporate Affiliates
  • Corporate Partners
  • Service Providers
  • Corporate Affiliates
  • Franchisees
  • Corporate Partners
  • Third Party Marketing Partners
Commercial Information
  • Transaction information
  • Billing and payment records
  • Check-in history
  • You
  • Franchisees
  • Corporate Affiliates
  • Service Providers
  • Corporate Affiliates
  • Franchisees
  • Not sold
Geolocation Information
  • Imprecise (information that describes location at ZIP code-level or less precision)
  • You
  • Third Party Marketing Partners
  • Service Providers
  • Third Party Marketing Partners (imprecise location only)
Internet or Electronic Network Activity Information
  • IP address
  • Device identifier (e.g., MAC)
  • Advertising identifier (e.g., IDFA, AAID)
  • Information provided in URL string (e.g., search keywords)
  • Cookie or tracking pixel information
  • Information about your interaction with our website, app, email correspondence, or products
  • Browsing history
  • Search history
  • Diagnostic information (e.g., crash logs, performance data)
  • You
  • Third Party Marketing Partners
  • Service Providers
  • Third Party Marketing Partners
Audio, Electronic, Visual, Thermal, Olfactory, or Similar Information
  • Call recordings
  • Photographs
  • Video
  • You
  • Our social media pages
  • Franchisees
  • Corporate Affiliates
  • Service Providers
  • Corporate Affiliates
  • Franchisees
  • Not sold
Professional or Employment-Related Information
  • Current employer
  • Job title
  • You
  • Service Providers
  • Corporate Affiliates
  • Franchisees

    Not sold

Education Information
  • Education history
  • Level of education
  • You
  • Service Providers
  • Corporate Affiliates
  • Franchisees
  • Not sold
Inferences Drawn About You
  • User profile reflecting preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes
  • You
  • Third Party Marketing Partners
  • Service Providers
  • Corporate Affiliates
  • Franchisees
  • Third Party Marketing Partners
Content of Communications
  • Contents of phone calls, emails, or text messages
  • You
  • Other individuals
  • Service Providers
  • Corporate Affiliates
  • Franchisees

    Not sold

Contacts
  • List of contacts that you supply to us
  • You
  • Service Providers
  • Corporate Affiliates
  • Franchisees
  • Corporate Partners
  • Third Party Marketing Partners

Your Rights under the CCPA

Right to Know

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and verify a request from you or your authorized agent, we will disclose to you:

  • The categories of personal information we collected about you.

  • The categories of sources for the personal information we collected about you.

  • Our business purpose for collecting or selling that personal information.

  • The categories of third parties with whom we share that personal information.

  • The specific pieces of personal information we collected about you (also called a data portability request).

  • If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:

    • sales, identifying the personal information categories that each category of recipient purchased; and

    • disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

Right to Deletion

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and verify a request from you or your authorized agent, we will delete (and direct our service providers to delete) your personal information from our systems unless an exception applies. If we determine that an exception applies, we will inform you of the reason for denying the deletion request.

Right to Opt Out of the Sale of Personal Information

You have the right to opt out of the sale of your personal information to third parties.

Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

  • Deny you goods or services.

  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.

  • Provide you a different level or quality of goods or services.

  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information's value to us and contain written terms that describe the program's material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time. We do not currently provide financial incentives.

Minors

Pursuant to CCPA, Planet Fitness does not share the information of minors underage 16 without their, or their parents’, affirmative authorization. If you are between the age of 13 and 16 and wish to opt in to the sale of your personal information, you may do so in connection with establishing a Planet Fitness membership and may opt out at any time.