These Planet Fitness Text Program Terms and Conditions apply to all persons (“you”) who opt-in to the Planet Fitness Text Program (the “Program”) by following the steps described below. By opting in, you agree to receive on your mobile phone promotional offers via periodic autodialed SMS or MMS text messages from or on behalf of Planet Fitness and its affiliates, agents, and third party service providers (“us,” “we”, “our”). You understand that consent is not a condition of any purchase from us and that you may opt-out of the Program at any time.

Opting-in to the Program

Texting JOIN to our short code 33415 will cause you to receive one SMS/MMS text message from us. Our text will provide disclosures, will link to these Terms and Conditions, and will offer to enroll you in the Program. By responding YES to our text message, you agree to receive on your mobile phone autodialed SMS or MMS text messages per month from us providing promotional offers, discounts, and other news and information. Message frequency may vary.

Opting-out of the Program

You may opt-out of the Program at any time by texting STOP, QUIT, END, CANCEL, or UNSUBSCRIBE to our short code 33415. After opting out, you will receive a one-time confirmatory text message acknowledging that you have been opted out of receiving further text messages from us.

Other Terms

The Program is a standard rate SMS/MMS program and message and data rates may apply. 

At any time you can text HELP to our short code 33415 and we will send you a text message with additional ways to contact us by phone and email. 

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Acceptance by You: 

By opting in to the Program and/or otherwise using the Program, you expressly agree to be bound by these Terms and Conditions.  If you do not consent to these Terms and Conditions, you must immediately cease using the Program and opt-out as provided above. 


Contact Us

If you have additional questions or comments, please contact us by email at [email protected] or call 844-880-7180.

Participating Carriers (U.S. Only)

Carriers are not liable for delayed or undelivered messages. 

AT&T, Sprint/Boost/Virgin, T-Mobile/MetroPCS, Verizon Wireless, C Spire Wireless, Carolina West Wireless (CWW), CellCom USA, Google Voice, U.S. Cellular, ACS/Alaska, Advantage Cellular (DTC Wireless), Aio Wireless/Cricket, Appalachian Wireless, Atlantic Tele-Network International (ATN), Bandwidth, Bluegrass Cellular, Buffalo Wireless, CableVision, Cellular Network Partnership (PIONEER), Cellular One of East Central Illinois, Chariton Valley Cellular, Chat Mobility USA, ClearTalk(Flat Wireless), Copper Valley, Coral Wireless (Mobi PCS), Cross Telephone Company (MBO Wireless), Duet IP (Maximum Communications New Core Wireless), Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI Communications Corp, Golden State Cellular, i Wireless (IOWA Wireless), Illinois Valley Cellular (IV Cellular), Immix(Keystone Wireless), Inland Cellular Telephone Company, Leaco, Mosaic (Consolidated or CTC Telecom), MTA Communications, MTPCS (Cellular One Nation), Nex-Tech Wireless, Northwest Missouri Cellular Limited, Panhandle Telecommunications Systems(PTCI), Peoples Wireless, Pine Belt Wireless, Pine Cellular, Revol Wireless USA, RINA, Sagebrush Cellular (Nemont), SI Wireless/Mobile Nation, SouthernLinc, SRT Wireless, Texas RSA 3 Ltd(Plateau Wireless), Thumb Cellular, Union Telephone Company(Union Wireless), United Wireless, Viaero Wireless, West Central Wireless (5 Star Wireless).