We hate to see you go! But if you must, the process is easy. You can fill out a cancellation form at the front desk of your home club, or send a letter (preferably via certified mail) to your club requesting cancellation. Memberships can’t, unfortunately, be cancelled by email or phone. Please remember that your cancellation request is subject to any obligations of your membership agreement. Your club staff will be able to review the terms of your membership agreement and answer any questions you have. If you are cancelling because you’re unsatisfied with your Planet Fitness location, please speak with your local club manager before making your final decision. We love feedback and would love the opportunity to improve and hopefully change your mind!

You can transfer your membership online with just a few clicks, starting here (you’ll need your Planet Fitness keytag number). A few things to be aware of before you transfer: You have to have been a member at one location for at least ninety days, you must have a monthly (not annual) membership, and you can’t owe any outstanding dues or fees at your current club.

Upgrading your membership has never been faster or easier. You can do it all online simply by clicking here (you’ll need your PF key tag number). Or, stop by the club and our front desk staff can do it for you.

Stop by your club and club staff can downgrade your membership.

That one is easy! Click here.

The method in which members are able to pay for their monthly membership varies by location, but many Planet Fitness clubs accept payment through checking accounts only. We require an Electronic Funds Transfer (EFT) through checking accounts for your convenience: This allows us to be able to continue your membership without interruption or the hassle of updating your payment information if your credit cards are lost/stolen, invalid or expired.

Annual fees are billed to a member once per year. Your annual fee billing date is dependent on your join date and membership type. A staff member at your club can help you determine when your annual fee date is.


You can join PF starting at the age of 13 with a parent/legal guardian’s permission; they must be present with you during the sign-up process. Members between the ages of 13 and 15 must be accompanied by a parent or guardian when they work out. Members who are 16 or 17 years old must have a signed waiver from a parent or guardian on file. Please note that any PF Black Card® guests must be 18 years old with a valid ID, unless they’re accompanied by a parent or guardian.